fun88 | Privacy Policy

01 Introduction

Fun88 ("we," "us," "the platform") is committed to protecting the privacy of all players who use our website, mobile application, and related services. This Privacy Policy explains what personal information we collect, why we collect it, how it is used, and the steps we take to keep it safe.

This policy applies to all users of the Fun88 platform, including registered players, visitors browsing the site, and anyone who contacts our support team. It covers data collected through our website at fun88.ooo and through our mobile app available for Philippine users.

If you have questions about any part of this policy, you are welcome to reach out to our support team at any time. We want you to feel confident that your information is handled responsibly.

02 Data We Collect

We collect personal information in the following ways:

Information you provide directly:

• Full legal name, date of birth, and gender
• Contact details — email address, mobile number, and residential address in the Philippines
• Government-issued ID and proof of address for KYC verification
• Payment information such as bank account details and registered e-wallet identifiers (e.g., GCash, Maya) used for deposits and withdrawals in PHP
• Account credentials — username and encrypted password
• Communications you send to our support team via live chat or email

Information collected automatically:

• Device type, operating system, and browser information
• IP address and approximate location
• Pages visited, features used, and session duration on the platform
• Betting activity, game history, and transaction records
• Cookie and tracking data (see Section 5)

03 How We Use Your Data

Fun88 uses your personal information only for legitimate purposes related to running and improving the platform. Specifically, we use it to:

• Create and manage your player account
• Verify your identity and age in line with our 21+ policy and KYC obligations
• Process deposits and withdrawals in Philippine Peso (PHP)
• Detect and prevent fraud, money laundering, and other unauthorised activity
• Provide customer support and respond to your queries
• Send you account-related notifications such as transaction confirmations, OTP codes, and security alerts
• Monitor gaming activity to support responsible gaming obligations
• Improve the platform experience based on usage patterns
• Send promotional communications where you have opted in to receive them

We do not use your data to make fully automated decisions that produce significant legal effects on your account without human oversight. Where automated systems flag unusual activity, a member of our team reviews the case before any account action is taken.

04 Data Sharing

Fun88 does not sell, rent, or trade your personal data to third parties for their own marketing purposes. We may share your information only in the following limited circumstances:

• Service providers: Third-party vendors who help us operate the platform — such as payment processors, identity verification services, and IT infrastructure providers — may receive limited data necessary to perform their services. All such providers are bound by confidentiality obligations.
• Fraud and security: We may share data with fraud prevention agencies or security partners to detect and prevent unauthorised activity on the platform.
• Legal obligations: Where required by applicable Philippine law or a valid legal order, we may be required to disclose personal data to relevant authorities. We will only do so to the extent legally required.
• Business transfers: In the event of a merger, acquisition, or restructuring of Fun88, your data may be transferred to the new entity. You will be notified of any material change to data controllership.

Any third party receiving your data is required to handle it in accordance with applicable privacy standards and solely for the purpose for which it was shared.

05 Cookies and Tracking

Fun88 uses cookies and similar technologies to make the platform work properly, remember your preferences, and understand how players use the site.

The types of cookies we use include:

• Essential cookies: Required for the platform to function. These include session cookies that keep you logged in and security cookies that prevent cross-site request forgery.
• Analytics cookies: Help us understand which pages are most visited, how long players spend on the site, and where navigation issues might occur. This data is aggregated and not linked to individual identities.
• Preference cookies: Remember settings like your language preference or last visited game category.
• Marketing cookies: Used only where you have consented, to show relevant promotions within the Fun88 platform.

You can manage cookie preferences through your browser settings. Note that disabling essential cookies may affect your ability to use certain features of the platform, including the login function.

06 Data Retention

We keep your personal data for as long as your account is active and for a reasonable period thereafter to meet our legal, financial, and operational obligations.

Transaction and betting records are retained for a minimum period required under applicable financial and gaming regulations. After that period, records are securely deleted or anonymised so they can no longer be linked back to you personally.

If you request account closure, we will process the deletion of your data where no legal obligation requires us to retain it. Some records — such as KYC documents and transaction history — may be retained for the legally required period even after account closure.

07 Your Rights

As a player using Fun88 from the Philippines, you have the following rights over your personal data:

• Right to access: You may request a copy of the personal data we hold about you.
• Right to correction: If any of your information is inaccurate or outdated, you may ask us to correct it.
• Right to deletion: You may request that we delete your personal data where we no longer have a legal or legitimate reason to retain it.
• Right to object: You may object to the processing of your data for marketing purposes at any time.
• Right to data portability: Where applicable, you may request your data in a structured, commonly used format.

To exercise any of these rights, contact our support team via live chat within the platform or by email at [email protected]. We will respond within a reasonable timeframe and may need to verify your identity before processing your request.

08 Security Measures

Protecting your data is a priority at Fun88. We implement a combination of technical and operational safeguards to prevent unauthorised access, loss, or misuse of your personal information.

These measures include:

• SSL (Secure Socket Layer) encryption on all pages and data transmissions
• OTP verification for account actions involving sensitive changes or financial transactions
• Restricted internal access — only personnel with a legitimate need can access player data
• Regular security reviews and monitoring of platform activity for suspicious behaviour
• Secure storage of KYC documents with access logging

While we take all reasonable precautions, no platform can guarantee absolute security. We encourage you to use a strong, unique password for your Fun88 account and to enable OTP verification. If you suspect unauthorised access to your account, contact our support team immediately.

09 Minors

Fun88 is strictly for players aged 21 and above. We do not knowingly collect personal data from anyone under 21 years of age. If we become aware that a minor has registered an account or provided personal information, we will take immediate steps to delete that data and close the account.

If you believe a minor may have accessed or registered on our platform, please notify us promptly at [email protected] so we can investigate and act accordingly.

10 Changes to This Policy

Fun88 may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or platform features. When material changes are made, we will notify registered players through in-platform notifications or via the email address on your account.

The most current version of this policy is always available on this page. The date at the top of the document shows when it was last revised. Continued use of the Fun88 platform after changes are published means you accept the updated policy.

11 Contact Us

If you have questions, concerns, or requests related to this Privacy Policy or the way we handle your personal data, please get in touch with us through any of the following:

• Live chat: Available within the Fun88 platform during support hours
• Email: [email protected]

We take all privacy-related enquiries seriously and aim to respond promptly. For account-specific requests such as data access or deletion, please make sure you are contacting us from the email address registered to your Fun88 account so we can verify your identity.

You can also review your rights and our platform rules in detail on our Terms & Conditions page and our Responsible Gaming page.